Last updated: November 20, 2025

Texas Blue Water Filtration (“we,” “our,” or “us”) operates txbluewater.com and provides residential and commercial water treatment services across Texas. This policy explains what we collect, why we collect it, and how we protect your information.

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Information We Collect

We collect information in a few different ways. Some of it you give us directly, and some comes through tools that help our website function.

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Information you give us

When you reach out to us through a form, request a quote, schedule service, or communicate with us, we may collect:

• Name
• Email address
• Phone number
• Home address or service address
• Type of water system you’re interested in
• Size of your home
• Number of people in your home
• Details about your water concerns
• Preferred appointment times
• Any notes or messages you include in your inquiry

If you contact us by phone, text, or email, we may store those communications so we can follow up or keep service records.

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Information collected through forms and tools

Our forms may collect additional details depending on what you submit, such as:

• Photos you upload (for equipment, plumbing layout, or installation needs)
• IP address (collected automatically by Wix forms)
• Browser or device type
• Time and date of submission
• Whether you clicked through from a specific ad

These are standard details most website tools collect automatically.

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Information collected automatically

We use common analytics and tracking tools to understand how people use our site, improve performance, and measure whether our advertising is working. These tools include:

• Google Analytics
• Google Ads tracking
• Wix analytics and site tracking

These tools may collect:

• Page views
• Click paths
• Device type
• General location (city-level)
• Time spent on the site
• Referral sources (Google search, ads, social media, etc.)

This data is behavioral, not personal. It doesn’t tell us your name or contact information.

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Information related to service or installation

If you become a customer, we may collect additional details needed to provide service, such as:

• Equipment details
• Service history
• Installation notes
• Warranty information
• Water test results (basic hardness and chlorine levels)

This is strictly for work-related purposes.

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Financing information

If you apply for financing through Foundation Finance, they collect and handle all sensitive information involved in the credit process. We do not collect:

• Social Security numbers
• Income documents
• Bank information
• Credit report details

We only receive updates on the status of your application (approved, declined, pending).

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Financing and Credit Checks

We offer financing through Foundation Finance. If you apply, you’re sent directly to their secure portal. They collect and process all sensitive data needed for the credit check. We do not store or access your Social Security number or financial documents.

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Payments

Payments are processed through QuickBooks, which handles payment information securely on their system. We never store your card number or banking details.

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How We Store Information

Your information may be stored in:

• Wix (form submissions)
• Constant Contact (email updates)
• Google Sheets (internal scheduling and notes)

We only store what we need for follow-ups, scheduling, installation, and ongoing service.

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Who We Share Information With

We share limited information with trusted partners so we can operate:

• Marketing contractors who help manage analytics, Google Ads, and form submissions
• Foundation Finance, if you choose to apply for financing
• QuickBooks, for payment processing

We never sell your information.

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Children’s Privacy

We do not target or serve minors. If information from a minor is submitted accidentally, we can remove it upon request.

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How We Use Your Information

We use your information to:

• Respond to your messages
• Prepare quotes
• Schedule appointments
• Provide service
• Offer financing options
• Improve our website and advertising

We keep your information only as long as needed for service and recordkeeping.

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Your Choices

You can ask us to:

• Show you what information we have
• Correct or update your information
• Remove you from marketing emails
• Delete your information from our marketing records

Email info@txbluewater.com to make a request.

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Security

We use well-established platforms that follow industry standards for security. While no online system is perfect, we take reasonable steps to protect your data.

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Changes to This Policy

If we make changes, we’ll update the date at the top of this page.

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Contact Us

Texas Blue Water Filtration
Email: info@txbluewater.com
Website: txbluewater.com

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